Team level

At team level, our management and supervision tool helps leaders and front line staff easily manage and understand their caseload by helping them manage complexity and Identify risk of crisis and predict any unplanned care. The powerful analytics help them decide when to step up or step down the level of care to deliver a better experience and outcome for service users.


It will highlight
how many service users are waiting for assessment… or how many are waiting for discharge or to be stepped up
KatieSecond Step Manager


Click to arrange a demonstration with our team
Delivering insight to support strategic decisions on skill mix and resource, enabling ongoing review of the flow between services and indicators aligned with the CQC domainsSystem levelSupport for team leaders and front line staff to manage caseload demand and supervision and align care with changing service user needsTeam levelA set of recovery focussed tools that enable service users and practitioners to work together to co-produce care plansService user level