Privacy and Cookie Policy

PRIVACY AND COOKIE POLICY

Otsuka Health Solutions ("We") are committed to protecting and respecting your privacy.

This Policy (together with our terms of use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us and how we utilise cookies. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. 

For the purpose of the EU General Data Protection Regulation, the data controller is Otsuka Pharmaceutical Europe Limited under company number 03456326 with its registered office at Gallions, Wexham Springs, Framewood Road, Wexham, Slough, SL3 6PJ.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

  • Information you give us.You may give us information via the email provided on our Contact Us page such as name, email, telephone number, job role.
  • Information we collect about you. With regard to each of your visits to our Website we may automatically collect the following information:
    • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
    • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Website (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

USES MADE OF THE INFORMATION

We use information collected about you in the following ways for our legitimate business interests or where you provide consent:

 

We will use this information:

  • to respond to your queries;
  • to notify you about changes to our service; and/or
  • to ensure that content from our Website is presented in the most effective manner for you and for your computer. (see section “Cookie Policy” below)

We will only retain your personal data for so long as is reasonably necessary for the purposes set out above, in accordance with applicable laws.

SECURITY MEASURES

We have put in place security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any supervisory authority of a breach where we are legally required to do so.

 

TRANSFERS OF INFORMATION TO THIRD PARTIES

In connection with the purposes described above, authorized third parties (e.g. contractors, researchers, cloud service providers) may access and otherwise process personal data on behalf of OHS. Some of these personnel and third parties are located outside of the EEA, including in countries that may not provide the same level of data protection as your country of residence.  We take steps to ensure that such personnel and third parties are bound to duties of confidentiality and enforceable commitments which amount to appropriate safeguards for your personal data such as (i) the EU-U.S. Privacy Shield framework which enables secure transfer of personal data to the US; (ii) the EU Standard Contractual Clauses that ensure any transferred personal data, remains protected and secure.  A copy of these clauses can be obtained by contacting us at the address listed below in the “Contact” section.

YOUR RIGHTS

You are entitled to request access to, rectification of, erasure of and portability of your personal data, and to object to or request restriction of the processing of your personal data by contacting us via the details set out below. If you are aware of any changes to or inaccuracies in your personal data, you can also inform us so that your personal data may be updated or corrected. To protect your privacy and security, we may take reasonable steps to verify your identity before granting access or making corrections.

You may also lodge a complaint with a supervisory authority if you consider that our processing of your personal data infringes the law. 

Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

CHANGES TO THIS POLICY

Any changes we may make to our Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our Policy.

COOKIE POLICY

Our Website uses cookies to distinguish you from other users of our Website. A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and also allows us to improve our site. The cookies we use are "analytical" cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily. You can block and delete cookies by adapting the settings of your browser.  For more information on how to do this, please consult: http://www.allaboutcookies.org.

CONTACT

If you would like to exercise your rights in respect to your personal data or have any questions about this policy you can contact our privacy team following the details set out below or click here.

 

European Privacy Officer

Gallions,

Wexham Springs,

Framewood Road,

Wexham, Slough, SL3 6PJ

 

Data Protection Officer

Otsuka America Pharmaceutical, Inc

508 Carnegie Center, Princeton, NJ 08540, USA