How has the solution been developed?

Our approach

The world of mental health services is complex and services are fragmented. Information often isn’t shared and data isn’t being utilised for its potential to help deliver better care. Otsuka Health Solutions has developed a digital and analytics solution to help achieve better care outcomes. We’ve designed the solution by collaborating with service users, carers  and practitioners from the very beginning, and throughout the process. This technology enables mental health services to work in a more joined-up way, identify risk of crises, predict any unplanned care and empowers service users with tools for co-producing their own care plans. The solution was developed in collaboration with an NHS Mental Health Trust with co-production assistance from Rethink Mental Illness. The solution used real data, from a real world setting, to create innovative new technology with service users at its heart. This solution can be adapted to the needs of your local healthcare environment to work with your existing management systems.
How can the solution support system delivery, team managers and service users?
Delivering insight to support strategic decisions on skill mix and resource, enabling ongoing review of the flow between services and indicators aligned with the CQC domainsSystem levelSupport for team leaders and front line staff to manage caseload demand and supervision and align care with changing service user needsTeam levelA set of recovery focussed tools that enable service users and practitioners to work together to co-produce care plansService user level

HSJ Commended

Most importantly, it’s a system that helps identify risk of crisis early to predict use of unplanned care in advance rather than simply responding to them after they’ve happened. With services talking to each other, resources being put to best use, care decisions becoming clearer and service users owning their own care plan to support recovery, you can start seeing the way forward in the world of mental health.
HSJ LogoHighly commended for innovation in mental health

Subdivision of the organisation

Otsuka Health Solutions is a subdivision of the broader healthcare organisation, set up specifically to tackle some of the problems facing delivery of mental health care in partnership with other like minded organisations. Our small team of analytics, technology and clinical experts is primarily focused on the development and implementation of digital health solutions in partnership with mental health service providers.